Frequently Asked Questions

Everything you need to know about shopping with Showcase.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please visit our Returns Center to initiate a request.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products covered by a warranty?

Yes, many of our products come with a manufacturer's warranty. Specific warranty details can be found on individual product pages under the 'Specifications' tab.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.